WaterWell 2 Stage Ultrafilters

How does the filter work?

The ultrafilter eliminates up to 99.9% of waterborne pathogens and can filter any fresh water source.

The filter has two stages of filtration:

Stage : It uses carbon fiber, which is a super quick and efficient adsorption material. It strongly removes any unpleasant odors and tastes in water.

In contrast, most water filters only use activated carbon blocks or granulated activated carbon as a filter medium. However, once all of the adsorption points are filled, contaminated water can be released.

There are no carbon fines found in the WaterWell carbon fiber filter so secondary contamination is eliminated.​

Stage 2: The 0.1-micron ultrafiltration membrane (hollow fiber) is a highly efficient method of filtration and requires no chemicals. it’s 99.9% effective against bacteria protozoa and cysts (the average size of bacteria is 0.5micron)

Does the filter come ready to use?

To make sure you get the most out of your filter, be sure to soak it in order for optimum performance.

For first time usage, simply rinse the filter and bottle with clean water and stand the filter upright in water for 1 minute keeping the top 1cm dry.

The filter flow rate will be slow at first but as the water penetrates the filter's fibers, the flow rate will improve.

How do I maintain the filter and how often should I clean it?

Please clean the filter and bottle as regularly as you would a normal bottle when you have access to clean water.

Or after a trip away and when you have access to clean water - please run clean water forcefully through the filter in reverse flow to drinking then shake it to dislodge any particulates and fully dry the filter before storing away.

If you have the latest version of WaterWell the filter can be cleaned by using the backflush device included. Fill the device with clean water and then dispense the water through the tip of the filter in reverse flow to drinking 2-3 times.

And finally if your trip is for an extended period of time.  Suck some water through the filter and regularly blow back through the filter to clean the filter and prevent clogging.

Why is there a sour aftertaste upon first use?

During the first several 100ml's you may experience some aftertaste this is quite normal and is derived from the carbon fibre. This should increasingly dissipate upon the first day of use.

In addition we recommend holding it under the tap and running water through it, or sucking some water up and then spitting it out. Any aftertaste  should disappear soon after.

Also please note It should be soaked first before using to maximise its efficiency and lifespan, this will also help any aftertaste upon first use to dissipate. For first time usage, simply rinse the filter and bottle with clean water and stand the filter upright in water for a few minutes.

Does the filter remove fluoride and chlorine?

WaterWell filters remove 99% of chlorine for 500 litres of tap water however they do not remove fluoride- the only way to remove fluoride from water is to use reverse-osmosis, activated alumina or ion exchange. Please be careful if you purchase filters that employ these last two methods.

Filters using low grade powdered activated alumina have the potential to leach aluminium into your drinking water and domestic ion exchange filters have a low retention rate and could release high concentrations of fluoride un-expectantly into your output water.

Can WaterWell filter viruses?

WaterWell protects against bacteria, parasites and cysts but does not filter out viruses the same is true for other filters based on particle filtration. Our filters remove all particles to a size of 0.1 microns - bacterial cells are typically 0.5 microns in size however viruses are one one-hundredth the size of the average bacterium. 

If you’re worried that there could be a viral risk where you’re going we would advise to use with water that has been purified using reverse osmosis, chemicals, boiling or UV  purified water and use WaterWell as a secondary filter. It’s important to note that some of these aforementioned methods do not remove sediment and particulates in the water.

Be sure to find out any possible viruses common in the regions  you are visiting, and make sure you are up to date on your immunisations and follow the usage and maintenance instructions provided with the bottle and filter.  

Does this filter out micro plastics?

Yes WaterWell filters all particles at 0.1 microns and above. EFSA defines microplastic as particles ranging in size from 0.1 micrometers (microns) to 5 millimeters.

WaterWell Water Bottles

How often should I clean the bottle and its components?

If you're not sure about the quality of the water, it's important to clean your bottle frequently. Cleaning your water bottle is easy and only takes a few minutes. It can be easily disassembled, so you can give each component a thorough cleaning. For best results, aim to clean your bottle every few weeks. This will help to prevent the build-up of limescale and other deposits. Once everything is clean, be sure to dry the bottle and its components thoroughly before reassembling and storing your bottle.

How much money would I save using this water filter bottle?

Each filter can filter up to 1000 litres of water, equal to over 2000 disposable plastic water bottles. So the travel water bottle with  would cost $31 for the first year. Each additional year would only cost $21 a year for the replacement filter.

Assuming that an average  bottle costs $1, that would cost you $2000 a year for 1000 litres of water. So by using the WaterWell filter water bottle, you would be saving $2000 a year. 

How does the WaterWell filter bottle reduce waste?

By choosing to use WaterWell products you’re helping to reduce plastic waste and protect the environment. Every year, we produce billions of plastic waste, which harms the marine wildlife and ecosystem. It takes anywhere from 400 to 1000 years for plastic to break down, which means that every plastic bottle ever produced (unless destroyed) will be around long after the day you die.

In addition, vast quantities of oil, water, and other valuable resources are needed to produce and ship bottled drinking water.

​One WaterWell filter filters up to 1000 liters of water, equal to 2000 disposable plastic drinking water bottles. By using our filters, you will be drastically cutting down on plastic waste, pollution, and costs!

​How much does the water bottle weigh?

The 700ml travel water bottle weighs 141 g.

The 500ml foldable water bottle weighs 82 g.

Can I wash the bottle in the dishwasher?

The 700 ml travel water bottle is dishwasher safe. The filter straw can be removed and the bottle sanitised in the dishwasher or with boiling water. Please be-careful is using boiling water for sanitising the bottle.  

However, the foldable water bottle can not withstand sanitisation in a dishwasher and boiling water. It can be cleaned with warm water, soap and pipe cleaner. 

Can I keep my bottle in the refrigerator?

Yes, WaterWell bottles can be safely kept in the fridge.

​Can I keep my bottle in the freezer?

No, you shouldn’t keep your bottles in the freezer since the filter’s membrane can become frozen and damaged. In the event that your filter is frozen, please replace it as soon as possible.

Can other liquids be used with the filter bottle?

WaterWell filters are intended to remove contamination from water. Filters will become inefficient if used with additives such as isotonic powders, rehydration tablets, cordials, juices etc.

WaterWell Shower Filter

Can the shower cartridge filter be recycled?

The plastic outer case can be recycled and the inner filter medium can be treated as per normal organic waste.

General

What is BPA and why is it bad?

BPA stands for bisphenol A which is an industrial chemical that is commonly used to make plastics, such as water bottles.

Research has shown exposure to BPA can pose health risks, which includes negative effects on the brain, behavior, blood pressure, and prostate gland of fetuses, infants, and children All WaterWell bottles are BPA free.

​Are WaterWell products BPA free?

Yes, all of WaterWell products are 100% BPA free for your health and safety.

Can I drink the tap water in India?

WaterWell protects against bacteria, parasites and cysts but does not filter out viruses the same is true for other filters based on particle filtration. Our filters remove all particles to a size of 0.1 microns - bacterial cells are typically 0.5 microns in size however viruses are one one-hundredth the size of the average bacterium. 

If you’re worried that there could be a viral risk where you’re going we would advise to use with water that has been purified using reverse osmosis, chemicals, boiling or UV  purified water and use WaterWell as a secondary filter.

Be sure to find out any possible viruses common in the regions of India you are visiting, and make sure you are up to date on your immunisations and follow the usage and maintenance instructions provided with the bottle and filter.

​Can I be a distributor?

WaterWell is currently looking for distributors. To find out more information, please contact us.

What water sources can I use WaterWell with?

Please note It’s best to use WaterWell with with municipal tap water and pure flowing natural water sources (but not down stream of any effluent waste water sources, such as chemical factory run off, sewage etc. ) Please note WaterWell does not filter dissolved salts (sea water), pool water, chemicals, minerals, viruses or heavy metals.

Payments

For website payments, what currency am I billed in?

All orders are processed in USD.  If paying in a different currency your credit statement will show billing in your local currency at your banks stated exchange rate*. Typically this is 2-3%.

*please check with your bank for their exchange rates.